Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: May 2026

SimplySmart Solutions, LLC ("SimplySmart," "we," "us," or "our") is committed to protecting the privacy of those who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and job title when you submit a demo request or contact form.
• Account information — email address and password for customer portal accounts created on our behalf during the onboarding process.
• Usage data — pages visited, time on site, and browser type collected automatically through standard web analytics tools.
• Communications — any messages or inquiries you send to us directly.

We do not collect sensitive personal information such as Social Security numbers, financial account details, or protected health information through this website.

How We Use Your Information

• To respond to demo requests, inquiries, and support tickets
• To provide and maintain access to our customer portal
• To communicate product updates, service announcements, and relevant industry information
• To improve our website and services based on usage patterns
• To comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist in operating our website and delivering our services — including Clerk (authentication), Stripe (payments), and Freshdesk (support ticketing) — under appropriate data protection agreements. We may also disclose information when required by law.

Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS), access controls, and secure third-party infrastructure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar technologies for basic site functionality and analytics. You may adjust your browser settings to decline cookies, though this may affect site functionality.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, please contact us at the address below.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be noted by updating the "Last Updated" date above. Continued use of our website after changes constitutes acceptance of the updated policy.